PRET VIBE – TERMS OF SERVICE

Welcome to Pret Vibe. By accessing our website, social media pages, WhatsApp Business account, or purchasing our products, you agree to be bound by these Terms of Service.

1. About Us

Pret Vibe is a women's western wear fashion brand offering curated apparel and accessories through our website, social media platforms, exhibitions, pop-up events, and other sales channels.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to make purchases from Pret Vibe.

3. Products

We strive to display our products as accurately as possible. However, colours may vary slightly due to differences in screen settings, lighting, and photography.

Measurements provided are approximate. Customers are encouraged to refer to our size guide before placing an order.

4. Pricing

• All prices are listed in Indian Rupees (INR).

• Prices are inclusive/exclusive of applicable taxes as mentioned at checkout.

• Prices may change without prior notice.

• Promotional offers are valid only for the specified duration.

5. Orders

All orders are subject to availability and acceptance.

Pret Vibe reserves the right to:

• Cancel any order due to pricing errors or stock unavailability.

• Refuse service to anyone at our discretion.

• Limit quantities purchased per customer.

6. Payments

We accept secure payments through authorised payment gateways and approved payment methods.

Orders will be processed only after successful payment confirmation.

7. Shipping

Shipping timelines are estimates and may vary depending on your location and courier services.

Pret Vibe is not responsible for delays caused by:

• Courier partners

• Natural disasters

• Government restrictions

• Events beyond our reasonable control

8. Returns & Exchanges

Please refer to our separate Return & Exchange Policy.

Products eligible for exchange or return must be:

• Unworn

• Unwashed

• With original tags attached

• In original packaging

Customized, discounted, clearance and intimate wear items (if applicable) are generally non-returnable unless defective.

9. Order Cancellation

Orders may be cancelled before dispatch.

Once dispatched, cancellations cannot be accepted.

Refunds, where applicable, will be processed according to our Refund Policy.

10. Intellectual Property

All content including:

• Pret Vibe logo

• Brand name

• Product photographs

• Designs

• Graphics

• Videos

• Product descriptions

• Website content

belongs exclusively to Pret Vibe and may not be copied, reproduced or used without written permission.

11. User Conduct

You agree not to:

• Misuse our website or social media

• Upload malicious software

• Use our content without permission

• Post offensive or unlawful content

• Attempt to interfere with our services

12. Limitation of Liability

Pret Vibe shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our products or services.

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We collect only the information necessary to process orders and improve customer experience.

14. Promotional Communication

By placing an order or subscribing, you consent to receive promotional emails, WhatsApp messages or SMS regarding new collections, offers and updates.

You may unsubscribe at any time.

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

16. Changes to These Terms

Pret Vibe reserves the right to modify these Terms of Service at any time.

Updated versions will be posted on our website with the revised effective date.

17. Contact Us

For any questions regarding these Terms, please contact:

Pret Vibe

Email: pret.vibe.3@gmail.com

WhatsApp: +91-9205477468/ +91- 9810560408 / +91- 9810360640

Instagram: pret_vi.be

Thank you for shopping with Pret Vibe.